Serene Smiles Dental – Privacy Policy
Effective Date: July 15, 2025
Serene Smiles Dental (“we,” “us,” or “our”) values your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information, including how we handle SMS/text communications. By using our services or providing your personal information, you consent to the practices described below.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, address, phone number, email, date of birth, insurance information, and health history.
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Communication Data: Records of phone calls, emails, and SMS/text message interactions.
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Technical Data: IP address, device/browser info, and visit behavior on our website.
2. Use of Information
We use your information for purposes including:
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Appointment reminders and scheduling
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Billing and insurance coordination
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Sending post-care instructions
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Informing you of office updates, closures, and promotions
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Ensuring quality of care and patient safety
3. SMS/Text Messaging Policy
By opting in, you agree to receive SMS/text messages for:
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Appointment confirmations and reminders
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Pre/post-visit care instructions
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Limited-time offers or dental promotions
Opting Out:
You may opt out of SMS/text messages at any time by replying STOP to any message. For help, reply HELP or contact us directly.
4. Data Sharing and Transfers
We do not sell, share, or transfer your personal information to third-party organizations unless required by law or explicitly stated for service delivery (e.g., insurance companies or HIPAA-compliant vendors assisting with appointment reminders). All vendors are bound by confidentiality agreements and cannot use your data for their own purposes.
5. Your Rights
You have the right to:
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Access the personal data we hold about you
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Request corrections or deletions
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Opt out of all marketing or communication campaigns at any time
To exercise these rights, email us at [Insert Practice Email] or call (714) 375-7222.
6. Data Security
We use secure servers, encrypted communications, and HIPAA-compliant tools to protect your personal data.
7. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our services indicates acceptance of any changes.
8. Contact Us
Serene Smiles Dental – Huntington Beach Office
18377 Beach Blvd Ste 322
Huntington Beach, CA 92648
📞 (714) 375-7222